FAQ

How Long Will My Balloons Last?

We take pride in using the highest quality balloons available for indoor and outdoor displays to ensure they last! Once we install the balloons though we cannot guarantee their life span. We have no control over what happens to the balloons once we leave. Indoor installations usually last days and sometimes even weeks. Outdoor installations are all dependent on the weather. High heat can cause expansion, and extreme cold can cause shrinkage for example.

How long before my event do I need to schedule?

We appreciate when we are given at least 3 weeks notice prior to an event. Obviously we understand there are last minute things that come up and we can work with customers who need last minute installs/rentals

When do I need to pay?

At the time of booking we ask for a $50 retainer fee that is NON REFUNDABLE. This fee secures your date/time of event. The $50 will go towards the total amount, and we ask that your total is fully paid one week prior to your event.

Delivery

Yes! We offer delivery across the greater Houston area. Delivery fees are $1 per mile to and from Tomball, Tx. with a $40 minimum. (whichever is greater). On site Styling & Set up is included with every delivery.

*Extra set up fees may be added for large scale events or events with rental items.

Can We Pick Up Our Order?

Yes! You absolutely can pick up your balloon garlands or backdrop rental. Please note you are responsible for the care of our backdrops once they are picked up and they can weigh anywhere from 20-80 lbs. Balloon garlands will be completely assembled for pick up but you will be responsible for hanging/placing the garlands at the location of your event.

What is the best way to contact you?

We are available for any questions/scheduling Monday-Thursday 9:00 am - 6:00 pm by phone, email, dm , and contact form. All contact during the weekend will be followed up on Monday.